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How We Keep Your Account Information Safe

When you open an account at taxi 4d, your personal details, payment history and account activity stay protected under strict data practices.

Data handled per local lawEncrypted payment trailsYour withdrawal requests verified

Explore the Lobby Read FAQ

What Information We Collect and Why

taxi 4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

taxi 4d asks for your name, email, phone number and account password when you register — these let us confirm your identity and send you withdrawal confirmations and support updates. When you deposit or withdraw, we record the amount, payment method (DANA, OVO, GoPay or QRIS)

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and timestamp so our payment partners can process the transaction and we can prevent fraud. We may also collect your device type and browser information to keep your account secure and track how the lobby and live tables perform on your phone or desktop. Your data
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stays with us only as long as your account is active; depends on local law, we may keep transaction records for compliance purposes after you close it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Ask About Your Data or Request Changes

Team online

Live Chat Support

Open a conversation in the lobby — our team in Surabaya and Bandung responds within two hours on weekdays. Ask about what data we hold or request changes to your account settings anytime.

Email Us

Send a data request or privacy question to our support email and we'll reply within three business days with details about what we store and how to update your information.

Account Settings

Go to your profile menu, select Privacy & Security, and update your contact details or communication preferences instantly. Changes take effect right away.

SECURITY PRACTICE

How We Safeguard Your Account Every Day

Encrypted Connections

Every deposit, withdrawal and account login travels over encrypted channels so no one between you and our servers can see your payment card, QRIS details or password — the same protection banks use.

Withdrawal Verification

When you request funds back to your DANA, OVO, GoPay or bank account, we confirm your identity before the transfer leaves. Most withdrawals process within 24 hours.

Cookie & Tracking Transparency

We use cookies to remember your lobby preferences and keep you logged in across sessions. You can clear them anytime from your browser settings without losing your account.

Data Retention Policy

Active account data stays on file while you play. After you close your account, transaction records are archived for twelve months, then deleted unless local law requires longer storage.

Third-Party Payment Handlers

DANA, OVO, GoPay and QRIS operate their own privacy rules alongside ours. We share only the transaction amount and your phone number — they manage the rest under their terms.

Request Data or Delete Account

Contact our support team to see everything we store, ask for a copy of your data or request account deletion. Expect a response within five business days.

Privacy Policy — Answers to Your Questions

Your active account profile is deleted immediately. Transaction history and payment records stay encrypted and archived for twelve months for dispute resolution and compliance, then removed. You can request early deletion by contacting support.

Yes. Go to Account Settings, select Privacy & Data, and download your full profile — name, email, phone, device history and transaction log. You can also email support to request a certified copy within five business days.

Cookies remember your lobby preferences, keep you logged in and help us detect fraud. We also track page visits and game clicks to improve the platform. You can disable cookies in your browser settings without losing your account or withdrawals.

No. When you deposit or withdraw, your payment details go directly to DANA, OVO, GoPay or QRIS — we never store card numbers or wallet credentials. We keep only the transaction amount, date and status.

Only taxi 4d support staff can view your account when you ask for help or we detect fraud. Payment partners (DANA, OVO, GoPay, QRIS) see transaction data only. We don't sell your data to third parties where local law permits.

We don't share your personal details with other platforms or marketers. Local payment partners may see your phone number for verification purposes only. You control whether we send you promotional emails from Account Settings.

Contact live chat or email support immediately and we'll lock your account while we investigate. Change your password, verify recent withdrawals and let us know if you see unauthorised activity on your DANA, OVO, GoPay or QRIS account.

How We Keep Your Account Information Safe

How to Ask About Your Data or Request Changes

Live Chat Support

Email Us

Account Settings

How We Safeguard Your Account Every Day

Encrypted Connections

Withdrawal Verification

Cookie & Tracking Transparency

Data Retention Policy

Third-Party Payment Handlers

Request Data or Delete Account

Privacy Policy — Answers to Your Questions

01 What happens to my data if I close my taxi 4d account?

02 Can I see what personal information taxi 4d holds about me?

03 How does taxi 4d use cookies and tracking on my device?

04 Is my DANA, OVO, GoPay or QRIS payment information stored on taxi 4d servers?

05 Who can access my account data and for what reason?

06 Does taxi 4d share my information with other gaming sites or advertisers?

07 What should I do if I think my account data has been compromised?

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